CANCELLATION POLICY

Local pickup orders are prepay only and may be paid using Visa, Mastercard, or American Express.

A full refund may be requested at info@theketosweetshoppe.com up to 24 hours in advance of the pickup.
If you are needing to cancel, please contact us at 217-799-0718 or info@theketosweetshoppe.com within 24 hours in advance of the delivery date.

We understand that life happens, but please remember that each of your orders is baked and packed especially for you.

No shows or cancellations without 24 hours' notice please contact us at info@theketosweetshoppe.com or 214-799-0718.